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Qualifications – GOV.UK

Here you will find all the information regarding our qualifications offer and the supporting resources that you will require:

Qualifications offer

If you’re looking for professional accreditation and to develop your skills, why not choose to undertake one of our formal qualifications.

Our qualifications are flexible, at all levels you get access to a range of support and resources to help you. All are delivered online, which means you are in the driving seat and you can fit them in around your life.

The qualifications offer includes:

  • Your Learning Map and the Free e-Library (coming soon to GOV.UK/ODP) providing a range of learning materials which will support your learning journey across all levels.
  • Access to Institute of Leadership & Management membership (ILM) for 12 months providing you with access to a wealth of additional resources and support to help you on your journey when completing a Level 4.
  • Student membership to CMI for additional learning support for those undertaking Levels 5 to 7.

Your training provider is there to support you with any queries or concerns you have and can be contacted by phone or email during your studies.

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Qualifications available

Level Awarding Body Name Available Equivalent to Length
2 City & Guilds Operational Delivery Principles Award, Certificate, Diploma GCSE 12 months
3 City & Guilds Operational Delivery Advanced Award, Certificate, Diploma A level 12 months
3 City & Guilds Debt Management Certificate A level 12 months
4 City & Guilds Relationship Management (Operational Delivery) Award Certificate in Higher Education 12 months
4 City & Guilds Managing the Delivery of Customer Services Certificate Certificate in Higher Education 12 months
4 City & Guilds Operational Delivery Management Certificate or Diploma Certificate in Higher Education 12 months
5 CMI Management and Leadership in Operational Delivery Certificate or Diploma Foundation Degree, Diploma in Higher Education 12-18 months
6 CMI Professional Management and Leadership Practice in Operational Delivery Certificate or Diploma Bachelor’s Degree 12 – 18 Months
7 CMI Strategic Management and Leadership Practice in Operational Delivery Certificate or Diploma Masters, Postgraduate Diploma, Postgraduate Certificate 12-18 months

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How to choose a qualification

If you’re considering a qualification, consider the questions below and use your answers to support a discussion with your line manager to identify the correct level for you:

  1. What would you like to gain from your qualification?
  2. Identify what skills you already have and what gaps you feel you would like to improve on.
  3. How do you think an ODP qualification will benefit you?
  4. Which level would you like to do and why?
  5. Have you considered the time commitment required to complete a qualification and how you plan on fitting this in around your work and personal life?

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Costs

Our qualifications represent great value for money when compared with other professions’ formal qualifications.

The costs range from £118.24 to £455.87 depending on the qualification you choose.
Discuss the cost of the qualification with your line manager before you apply.
Email the Learning and Accreditation Team for more information: [email protected]

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Find out more about our qualifications

Read our full qualifications guide on Civil Service Learning to see which one is right for you.

Read our Privacy Notice to see what you can expect us to do with your personal information when making contact with us or using our services.

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